Cushion Cover Shipping and handling
Orders will be shipped within 1-4 working days of receiving your order confirmation and full payment. You will be notified via email if delays are expected. For urgent deliveries please contact us prior to order to arrange express postage (additional charges will apply). Cushion Temple is not responsible for lost or damaged post/ shipments.
Shipping costs are not included in the cushion cover price. Shipping costs will be applied at the checkout process.
All orders have FREE delivery within Australia. Additional shipping costs will be applied for orders over 30 cushion covers.
If a cushion cover you have ordered is out of stock, we will notify you via email and dispatch to you as soon as the item becomes available. No additional postage charges apply.
Local drop off and pick up service
If you are lucky enough to live in Townsville Metro area in Queensland we offer a collection or drop off service so you can receive your cushion cover order much faster than post.
Please contact us for international shipping cost.
Orders will be sent to countries outside Australia within 1-4 working days of receiving order confirmation and full payment. Orders should be received in approximately 7-14 working days however this is not garanteed.
International shipments are sent via air courier for tracking purposes.
On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs. Backorder items may take longer than 7-14 days to deliver, these will be sent separately with no additional postage charges applied.
Postal charges do not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if order is placed with the intention of sending to a gift recipient. For further information, contact your local customs office.
For any shipping and handling queries please contact us.
Cushion Cover Inserts
Cushion Cover inserts are not supplied with your order (to keep postage costs down). Cushion Temple cushion covers are standard sizes to suit standard filling inserts. You can re-used your existing cushion cover inserts or purchase from any major retailer (Target, Pillow Talk, Myer, David Jones, Kmart etc).
Please refer to the cushion cover description for the correct size of the cushion cover.